Decide what needs to stay a surprise
If the recipient's exact phone model is unknown, pause the purchase. Ask them for the full model name, invite them to choose a case with you, or give them a note promising a case once you can confirm their device. A note is an idea, not a store gift card or a claim that one is available. Do not choose the closest model name and hope the cutouts line up.
If the surprise is the artwork, you can ask for the model without revealing the design. If both the device and design must remain secret, waiting is the lower-risk route. Our model identification checklist explains what to record.
Match the exact model to the offered option
Record the recipient's full model name and compare it with the option on the specific product page. A phone family or screen size alone is not enough: camera openings, controls and dimensions can differ. Check the selected variant again in the cart before payment. If the store does not list that model, ask the store rather than substituting another.
Make the design decision separately
For someone who likes small, softer details, Falacase's collection shows pastel flowers, bows and nature-inspired designs. Browse the full composition, not just a close crop. If the recipient would prefer a personal image, Falacase also links to a custom case route; confirm you have the right to use the image, select the exact device and review the preview. A preview communicates placement, not guaranteed physical color or finish.
These are two different gift decisions: an existing composition may be easier to choose privately, while a personal image may need the recipient's help. Neither route solves an unknown model.
Check the order you are actually placing
Review the model variant, case construction, design, recipient address and contact email together. Read the selected store's current shipping and return terms, especially if a surprise could make an exchange time sensitive. If you need to know whether a note, special packaging or a change after ordering is possible, ask the store before paying; this guide does not promise any of those services.
A simple gift plan: “I found a design I think you'll like. Tell me your exact phone model, and we'll confirm the option together before I order.”
Falacase's wrong-model exchange guide explains what to check if an order has already been placed. For any purchase, the store's live product and policy pages govern the available options.